Facebook Marketplace
How to recognise a Facebook Marketplace scam
Common Marketplace scams move the conversation away from the platform, create urgency and introduce a payment or courier link that imitates a trusted company.
Warning signs
When to stop and verify
- The other person immediately asks for your email, phone number or a move to WhatsApp.
- A link claims you must enter card or bank details to receive money or arrange a courier.
- A buyer sends a payment screenshot, but the money is not visible in your own bank account.
- A seller refuses a reasonable collection request and insists on a deposit or full payment.
- The profile is new, has little natural activity or contains inconsistent personal details.
Safer next steps
What to do before paying
- 1Do not open payment or courier links sent in chat.
- 2Confirm money only by signing in to your bank through its official app or website.
- 3For valuable items, use collection or a platform-supported payment with buyer protection.
- 4Compare the profile, phone, account, photos and writing style before deciding.
Evidence for a check
What to submit to VerifyBeforeBuy
A social profile is not proof of identity. Fraudsters combine copied photos, compromised accounts, fake courier pages and time pressure to obtain card details or an irreversible payment.
- Screenshots of the profile and advert
- The complete conversation and full link text
- Email, phone and payment details
- All available product photos
Frequently asked questions
Clear answers
Can a courier collect an item and send me the money?
A normal courier does not require your full card details or online-banking login so that you can receive a marketplace payment.
Is it safe to continue on WhatsApp?
Moving off-platform reduces the evidence and protection available. Never share verification codes, card details or banking access.